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AI agents that handle
your guests.

Hand your hospitality business over to AI, safely. The agents reply to guests on WhatsApp and on the booking platforms and do the work that follows: payments, door codes, cleaning, guest registration. Connected to the PMS you already use.

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You pay per unit. No commission on bookings.

nohost · inboxagents active
Sara M.Apt. 4 · Booking.com · leaving today 10:00
In progressSolved by AI
Guest · 09:12

Hi! Can we leave the apartment at 1 pm instead of 10?

Guest agent · 09:12

Hi Sara, yes: the apartment is free until 3 pm. Late check-out until 1 pm is paid, here is the link. As soon as it is confirmed I will update your door code.

09:31 · payment received · code and cleaning updated
Agent activity 7 steps
  1. leggi_prenotazione

    Apt. 4 · leaving 10:00 · 2 guests

  2. verifica_disponibilita

    next arrival 15:00 → free

  3. applica_regola late_checkout

    until 13:00, paid

  4. crea_link_pagamento stripe

    sent to the guest

  5. attendi_evento stripe

    checkout.session.completed

  6. aggiorna_codice ttlock

    valid until 13:00

  7. sposta_pulizie

    Apt. 4 shift at 13:15

9/10
guest conversations that never reach the owner
95%
of guest messages handled by AI
32 s
median reply time, 81% within 2 minutes
99%
of arrivals with online check-in and an automatic code

Data from the founder's properties in Malta, October 2026 · 173 arrivals out of 175

01The difference

Other tools alert you. NoHost solves it.

What you still do yourself with any other tool, NoHost does on its own.

  1. Something goes wrong

    TodayYou investigate, call the technician, update the guest.

    NoHostThe Director gathers the facts, sends the technician, updates the guest and closes the case.

  2. Airbnb or Booking support

    TodayThey write about a refund or a dispute, and you reply, in a hurry.

    NoHostIt replies with the facts of the stay and the platform terms. Never refunds on its own.

  3. A card chargeback

    TodayYou gather evidence by hand, when you notice.

    NoHostIt builds the evidence file: door log, chat, documents, accepted terms.

  4. The paperwork

    TodayPolice registration, ISTAT, tourist tax, e-invoicing: by hand or through your accountant.

    NoHostIt fills them in and files them on its own.

  5. Problems nobody sees

    TodayA missing door code, nights closed on the platforms, unanswered chats: you find out too late.

    NoHostIt keeps checking locks, availability and chats, and fixes them.

  6. A custom change

    TodayYou open a support ticket or look for an integration.

    NoHostYou ask in plain words: the Developer builds it and connects it.

02Agents

Seven agents, each with its own job.

Each has its own tools and permissions. They work on your property data and hand work to each other.

01

Guest agent

Replies day and night, in any language, on WhatsApp and in the platform chats. Voice notes too. Sells early check-in, late check-out and extras.

  1. ✓Guest · 23:48 · «Wo können wir parken?»
  2. ✓Replied in German · parking directions
  3. ✓Offered late check-out · €25
  4. ✓Paid · added to the booking
02

Check-in

Reads the documents, checks the face, files guest registration and collects the tourist tax. The door code goes out only when everything is complete.

  1. ✓Passport uploaded · 2 guests
  2. ✓Documents read · face verified
  3. ✓Police registration filed
  4. ✓Tax collected · door code delivered
03

Director

Takes every unexpected issue, gathers the facts, chooses what to do and closes the case. At night too.

  1. ✓Case open · «the boiler won’t start» · Apt. 4
  2. ✓Facts gathered · chat, log, team
  3. ✓Task and WhatsApp to the technician · 18:10
  4. ✓Guest updated · case closed
04

Reviews

Replies to every review in the guest's language, with the facts of the stay in front of it.

  1. ✓New review · Booking.com
  2. ✓Stay and messages read
  3. ✓Reply written in French
  4. ✓Published
05

Disputes

Reads the conversation with the platform's support or the bank's dispute, lines up the facts of the stay and the accepted terms, replies and checks the reply arrived.

  1. ✓Card dispute · €180
  2. ✓Evidence · entry at 15:42, chat, documents
  3. ✓Defence sent to the bank
  4. ✓Outcome recorded
06

Developer

You ask for custom changes in plain words. It tells you the cost first, then builds it and connects it to the rest.

  1. ✓Request · «a cleaning summary every Monday»
  2. ✓Quote approved
  3. ✓Built and connected
  4. ✓First send Monday · 08:00
07

Your assistant

You set everything up by talking: properties, prices, rules, team. You ask it for numbers and how the day is going, like a colleague.

  1. ✓You · «how many arrivals tomorrow?»
  2. ✓6 arrivals · 2 without online check-in
  3. ✓You · «set late check-out to €30»
  4. ✓Done · from tomorrow
Andrea Colangelo

«I already had a PMS. Yet I was the one replying to guests, at night too, and every emergency was mine. I chased payments and documents and sent the cleaners from my phone. I built NoHost to do that work for me: today the Director, an agent, takes every unexpected issue and closes it on its own, every day, at my properties in Malta.»

Andrea Colangelo · founder of NoHost, host since 2018
See how it runs at my properties (in Italian)

03Control

You decide how far it goes.

You choose what it does alone and what it asks you first. On money, doors and data there are limits it never crosses.

Does it alone

  • Replies to guests
  • Sends the door code once check-in is complete
  • Schedules the cleaning

Asks you first

  • Refunds and discounts
  • Anything it doesn’t know
  • Anything past the daily limit

Never does

  • A code to anyone who hasn’t finished check-in
  • Payments shown to cleaners
  • Crossing the limits you set

Every action stays in the log, with the reason. If it gets something wrong, one tap corrects it.

04Integrations

Keep your PMS.

Platforms, PMSs, payments, locks, smart home, pricing, accounting: if a service has an API, we connect it to your agents, free. No PMS? NoHost works on its own too: bookings, calendar and channel manager.

05Pricing

One price per unit. Nothing else.

No commission on bookings, free setup. You only pay once you are live.

NoHost Light

€20per unit per month

€16 paid yearly, 20% off

The guest agent, next to your PMS.

  • WhatsApp and platform chats
  • Any language
  • Day and night
  • With your PMS
  • Move to full NoHost any time
Start Light

NoHost all agents

€40per unit per month

€32 paid yearly, 20% off

Everything included, with PMS and channel manager. Or connected to the PMS you already use.

  • Everything in Light
  • PMS included
  • Channel manager included
  • Director for the unexpected
  • Check-in and codes
  • Payments
  • Tourist tax
  • Guest registration
  • E-invoicing
  • Cleaning and maintenance
  • Reviews
Book a demo

Excluding VAT · minimum 2 units · from unit 11, €30 (Light €15) · yearly, 20% off: €32 (Light €16)

06Questions

Questions before a demo.

Does it work with the PMS I use?

Yes. NoHost connects to the PMS you have and works on its data; we do the connection, free. If you have no PMS, the full plan includes one, with the channel manager.

What happens when it gets something wrong?

It can happen, as with a person. That is why at first it proposes and waits for your yes, refunds and discounts always go through you, and every action stays in the log with its reason. If an answer is wrong, one tap corrects it and the rule is fixed.

How do I start?

You create the account and get into the app right away. You set it up by talking to the assistant: properties, rules, team. You go live when everything is checked, and you pay from that day.

Do I need smart locks?

No. With a connected lock a code is created for each stay; with keys or a key box the guest gets the arrival instructions. Either way, only once check-in is complete.

Where does guest data go?

In Europe: database in Frankfurt, files on Cloudflare. You remain the data controller, we are the processor under the GDPR.

Can I cancel any time?

Yes. It is a monthly subscription with no lock-in, set-up is free and you pay only from when you are live. With the annual plan you pay 20% less.

Hand your business over to AI. Safely.

A 15-minute demo, on your properties and your requests.

Book a demo